Our Client Area offers a cancellation request system that is automatically tied into our billing system. Once logged into the Client Area, click on "My Products & Services" then "View Details" for the account you wish to cancel. At the bottom of the details page is a "Request Cancellation" button that will take you the form you need to fill out.
If we also handle the domain registration(s) please let us know what you would like to do with them. Will you be transferring them to another domain registrar? Should we let them expire? Or do you want to renew them every year starting at $12.99/year?
All cancellation requests must be submitted 7 days before the next due date. Your cancellation will be reviewed and processed within 24 hours.
Note: Cancelling your PayPal subscription will NOT be considered as cancelling your service with us!
